Project Overview

StayEase, an innovative hospitality brand with properties across Maharashtra and Karnataka, recognized that modern guests demand seamless digital experiences. Their outdated website struggled with poor performance and a lack of mobile optimization, leading to lost bookings and high dependency on third-party platforms. To address this, StayEase partnered with Scaloy to create a dynamic, mobile-friendly website using the powerful Magento platform.

 

The primary objective was to revamp the traditional hotel booking process into an engaging, intuitive, and data-driven experience. The new solution features a sleek design, real-time booking capabilities, and powerful integrations. By making it easier than ever for guests to browse properties, check availability, and secure reservations, the platform aims to significantly boost direct bookings, reduce operational costs, and enhance the overall guest experience.

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Project Info

Industry: Hospitality & Travel Technology

Sectors: Hotel Management, Vacation Rentals, & Guest Experience

Locations: Maharashtra & Karnataka, India

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Technical Stack

Magento HTML5 CSS3 JavaScript API SSL
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Team & Timeline

Team: Magento Web Development & Hospitality Solutions Team

Timeline: 3-4 Months (Development & Go-Live)

Methodology: Agile Development & Sprint-Based Delivery

Impact & Key Outcomes

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Boost in Direct Bookings
Achieved within the first quarter after launching the new platform.
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Increase in Mobile Engagement
The responsive, mobile-first design captivated users on the go.
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Reduction in Booking Errors
Automation and seamless system integration minimized manual mistakes.
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Global Guest Readiness
Full multilingual and multi-currency support attracted international guests.

Our Strategic Approach

Challenge: Outdated Website and High OTA Dependency

StayEase's previous website was slow, non-responsive, and had high bounce rates, which damaged their brand image. This forced a heavy reliance on commission-based bookings from Online Travel Agencies (OTAs), cutting directly into their profits and limiting their control over the guest relationship.

Solution: A Modern, SEO-Optimized Magento Website.

We leveraged Magento to build a sleek, fast, and mobile-first website that encourages direct bookings. By implementing technical SEO best practices, including structured metadata and improved loading speeds, we enhanced the site's search engine ranking, driving more organic traffic and reducing dependency on OTAs.

Challenge: Operational Inefficiencies & Disconnected Systems

The reliance on manual booking processes led to frequent mistakes, double bookings, and guest dissatisfaction. A lack of integration between their CRM, Property Management System (PMS), and booking engines created data silos and prevented a unified view of their operations.

Solution: A Custom Booking System with Full Integration.

We developed a custom booking system featuring real-time availability and a smart pricing engine. Through API integrations, we connected the website directly to StayEase's PMS and CRM systems, creating a centralized dashboard for property managers and automating tasks like booking confirmations and guest reminders.

Core Platform Features

  • Custom Real-Time Booking System A tailor-made system with a live availability calendar, smart pricing, and instant automated confirmations.
  • Responsive, Mobile-First Design A seamless and intuitive experience optimized for all devices, from smartphones to desktops.
  • Full PMS & CRM Integration A centralized system that syncs bookings, guest data, and hotel operations through robust API connections.
  • Secure Multi-Currency Payment Gateway Safely and seamlessly process payments from international guests with support for multiple currencies.
  • Dynamic Property Listings & Galleries Showcase properties with high-resolution images, detailed amenity lists, and verified guest reviews.
  • Advanced Analytics & Reporting A powerful admin dashboard to track key metrics like revenue, occupancy rates, and guest behavior in real-time.
"The transformation has been incredible. Our new Magento site not only looks modern and professional but has also dramatically increased our direct bookings and streamlined our operations. The team at Scaloy understood our vision perfectly."
General Manager, StayEase Hotels

Ready to Elevate Your Hospitality Business?

Don't let an outdated website limit your growth. Discover how our scalable, mobile-first digital solutions built on Magento can enhance your guest experience, boost direct bookings, and give you a competitive edge.

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